Dialog Direct Customer Success Story

October 29, 2018

Hear from customer experience and marketing solutions BPO Dialog Direct how they used CallMiner to deliver significant sales, contact center process improvements and coaching success.

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4 Measurements of CX Success in the Outsourced Contact Center
4 Measurements of CX Success in the Outsourced Contact Center

When it comes to business process outsourcing (BPO), the virtual assistant market is predicted to reach $3...

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Customer Experience Demo
Customer Experience Demo