Americollect Customer Success Story

Americollect believes in taking a new approach collection services, by being ridiculously nice. By using CallMiner Eureka to analyze data for better agent performance and sales optimization, while being sensitive to their customer's needs. 

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Leveraging Gamification & Analytics to Drive Agent Engagement & Performance
Leveraging Gamification & Analytics to Drive Agent Engagement & Performance

Hear from experts their approaches to using speech analytics to measure and score their gamification progra...

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Silence Is Not Always Golden With Speech Analytics
Silence Is Not Always Golden With Speech Analytics

Learn more about speech analytics and how CallMiner Eureka helps customers realize improvements in key oper...