Americollect Customer Success Story

Americollect believes in taking a new approach collection services, by being ridiculously nice. By using CallMiner Eureka to analyze data for better agent performance and sales optimization, while being sensitive to their customer's needs. 

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Real-Time Feedback Takes Agent Performance and Compliance to New Levels
Real-Time Feedback Takes Agent Performance and Compliance to New Levels

Learn how AMCOL Systems improved their contact center analytics program with real-time agent feedback for i...

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AXCESS Financial Finds & Stops Fraud with Interaction Analytics
AXCESS Financial Finds & Stops Fraud with Interaction Analytics