Conn's Home Plus Customer Success Story

Conn's Home Plus is an electronics and home appliance retailer, which also offers financing to their customers.  Their multiple call centers and over 350 agents rely on CallMiner to supply real-time agent feedback for stronger coaching to create a better customer experience. 

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State Collection Service, Inc. Increases Revenue Collection & Accelerates Agent Development
State Collection Service, Inc. Increases Revenue Collection & Accelerates Agent Development

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Real Time Resolutions Improves Contact Center Efficiency
Real Time Resolutions Improves Contact Center Efficiency

See how Real Time Resolutions increased call center efficiency, decreased operational costs and improved ca...