Conn's Home Plus Customer Success Story

Conn's Home Plus is an electronics and home appliance retailer, which also offers financing to their customers.  Their multiple call centers and over 350 agents rely on CallMiner to supply real-time agent feedback for stronger coaching to create a better customer experience. 

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Zeroing in on Ideal Coaching Moments with Speech Analytics featuring Vivint
Zeroing in on Ideal Coaching Moments with Speech Analytics featuring Vivint

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TradeGlobal Uncovers Repeat Call Drives with Interaction Analytics
TradeGlobal Uncovers Repeat Call Drives with Interaction Analytics

See how TradeGlobal uses customer journey and interaction analytics to solve repeat call drivers, improve a...