Dialog Direct Customer Success Story

Hear from customer experience and marketing solutions BPO Dialog Direct how they used CallMiner to deliver significant sales, contact center process improvements and coaching success.

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Identify, Predict and Stomp Out Fraud Featuring Axcess Financial
Identify, Predict and Stomp Out Fraud Featuring Axcess Financial

Hear how Axcess Financial is using speech analytics to identify behaviors and language used by known frauds...

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Higher Ed Growth: Improving QA Efficiency, Contact Insights, Agent Performance and Compliance
Higher Ed Growth: Improving QA Efficiency, Contact Insights, Agent Performance and Compliance