Holiday Inn Club Vacations Realizes 4x ROI in Year One Using CallMiner Eureka for Collections

Holiday Inn Club Vacations is a collection of resorts in the U.S. offering spacious villa accommodations for families with access to local attractions, in many great vacation destinations. The company first adopted CallMiner’s Eureka platform to ensure their agents met compliance requirements for their collections activities.

View this video to learn how Eureka empowered Holiday Inn Club Vacations to generate 4X ROI in their first year with just one person devoting a few hours a week focusing solely on the ‘silence’ feature, and then generating 5-10X ROI after expanding their use of the platform.

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