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Contact Center Practices and Guidelines for Managing Through COVID-19
Contact Center Practices and Guidelines for Managing Through COVID-19

To help organizations migrate to a remote workforce during COVID-19, we have compiled a list of practical a...

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Can You Hear Me Now? How to Use Speech Analytics to Close More Sales with JLodge
Can You Hear Me Now? How to Use Speech Analytics to Close More Sales with JLodge

Hear from J.Lodge, how they quickly launched, scaled, and adjusted tactics in their speech analytics progra...