Conn's Home Plus Customer Success Story

Conn's Home Plus is an electronics and home appliance retailer, which also offers financing to their customers.  Their multiple call centers and over 350 agents rely on CallMiner to supply real-time agent feedback for stronger coaching to create a better customer experience. 

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5 Benefits of Collecting Metrics to Identify Common Contact Reasons
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No matter what industry you serve, chances are your customers have high expectations. As a contact center,...

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