A major success factor in CallMiner’s industry leading, award winning platform is our Customer Success Directors (CSDs). These industry experts draw from their own extensive experience in speech analytics and customer experience to ensure strong relationships and customer engagement analytics success.
CX Solution Pack Data Sheet
BIA and BIA+ Certification
As part of CallMiner’s commitment to accelerating return on investment for our customers, we offer advanced training to develop power users for your engagement analytics program.
Customer Experience & Voice of the Customer Datasheet
Omnichannel Interaction Analytics
CallMiner’s Eureka multichannel analytics eliminates channel boundaries to deliver insight across voice and text-based interactions.
Visualize, powered by Tableau®, brings your speech analytics data story to life
Eureka Capture Datasheet
Real-time audio for speech analytics.
Intro to Eureka Analyze
ROI Input Checklist for Interaction Analytics
CallMiner Solution Packs
CallMiner Solution Packs are designed to jump start your speech analytics program with out-of-the-box content, leading to faster speed to intelligence.
Eureka Analyze datasheet
Eureka Coach Datasheet
Eureka Alert datasheet
Eureka Speaker Separation Datasheet UK
Eureka Platform Intro
Speaker Separation datasheet
Eureka Redact Datasheet
CallMiner Advantages: Head & Shoulders Above the Rest
Intro to CallMiner Eureka UK
Eureka Analyze Datasheet UK
Eureka API Datasheet UK