Finance & Banking

See how to increase customer satisfaction, agent churn, and revenue

  • Customer Interaction Analytics for Finance and Banking

    Customer Interaction Analytics for Finance and Banking

    Financial services and banking institutions face tough challenges with increasingly rigid regulations and more demanding and sophisticated customers. See how CallMiner interaction analytics can help.

    Learn More
  • ×

    Watch a Personalized Demo Here!

    First Name
    Last Name
    Company
    Job Title
    Industry
    # of Agents
    Opt-in for future communication?
    !
    Watch It Now!
    Error - something went wrong!
  • Nationwide Credit Corporation Finds that “Silence is Not Golden” and Improves Compliance with Interaction Analytics

    Nationwide Credit Corporation Finds that “Silence is Not Golden” and Improves Compliance with Interaction Analytics

    Learn how speech analytics helped Nationwide Credit Corp reduce excessive silence, escalation language, legal action mentions, and FDCPA violation language.

    Learn More
  • Identify, Predict and Stomp Out Fraud1:00:01

    Identify, Predict and Stomp Out Fraud

    Hear how Axcess Financial is using speech analytics to identify behaviors and language used by known fraudsters to help detect new fraudster.

    Watch Video
  • How Interaction Analytics Reduces Costs, Optimizes Engagements, and Provides Rapid ROI

    How Interaction Analytics Reduces Costs, Optimizes Engagements, and Provides Rapid ROI

    Learn More
  • Four Ideas to Improve Quality Management in Your Contact Center

    Four Ideas to Improve Quality Management in Your Contact Center

    Learn More
  • Auto Finance Debt Collection Tips: Regulations, Outsourcing Collections, Best Practices, and More

    Auto Finance Debt Collection Tips: Regulations, Outsourcing Collections, Best Practices, and More

     Read the Santander Case Study, see how they leverage the CallMiner Eureka platform to stay compliant while maximizing revenue The auto finance industry is booming, so it’s no surprise that auto...

    Read Article
  • loading
    Loading More...