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CX Analytics Summit London Was a Jolly Good Time
CX Analytics Summit London Was a Jolly Good Time

Last month we held our CX Analytics Summit in London to great success. This was the first time this event ...

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The True Path to Measuring Customer Sentiment Through Speech Analytics
The True Path to Measuring Customer Sentiment Through Speech Analytics

Sentiment analysis has become an industry phrase that has ushered in an acute focus for organizations towa...