×

We'd like to learn a bit more about you before watching this webinar.

First Name
Last Name
Company
Job Title
Industry
# of Agents
Do you currently have speech analytics?
Thank You!
Error - something went wrong!

What Can AI Do To Help Your Business Today?

It’s all the buzz, but how can you sort through the hype to find out AI can really help your contact center. Join Vice President of AI Rick Britt and Senior Data Scientist Yang Liu as they break down the myth from reality on AI’s popularity and how you can turn the data captured in your call center into actionable insights.

Learn in this webinar:

  • What kind of problems can AI solve
  • What kind of data do need to use AI
  • How artificial intelligence and machine learning models turn your data into action
  • Use cases for how AI can help your business today including:
    • First call resolution
    • NPS surveys
    • Upsell opportunities
    • Identifying churn signals

Download the webinar slides.

Previous Flipbook
Omnichannel Interaction Analytics
Omnichannel Interaction Analytics

CallMiner’s Eureka multichannel analytics eliminates channel boundaries to deliver insight across voice and...

Next Article
What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices
What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

PCI compliance call recording & transcription refers to the requirements set in the Payment Card Industry ...