CallMiner Marketing & Sales Effectiveness
Increase sales and customer loyalty with speech and interaction analytics.
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59:40Watch VideoCan You Hear Me Now? How to Use Speech Analytics to Close More Sales with JLodge
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2:28Watch VideoCallMiner Analyze: Actionable Insight from Customer Engagement
CallMiner Analyze, the cloud-based speech analytics solution, reveals actionable intelligence from 100% of your contact center’s customer interactions. Analyze skyrockets beyond simple transcription.
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Read ArticleDialog Direct Delivers Significant Sales and Process Improvement with Speech Analytics
Dialog Direct is a marketing services and customer experience solution provider that differentiates by the quality of experience it can deliver to its clients and their end customers. They...
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57:00Watch VideoHow to Get the ROI from Your Contact Center with Engagement Analytics Featuring Praxidia
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2:42Watch VideoDialog Direct Customer Success Story
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39:11Watch Video3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner
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Learn MoreHow To Improve Sales Effectiveness in Contact Centers with Interaction Analytics
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Learn More10 Best Practices You Need to Make the Most of Your Speech Analytics
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3:12Watch VideoSiriusXM Customer Success Story
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2:27Watch VideoSales Effectiveness
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Learn MoreGuide to Creating a Customer Engagement Analytics RFP
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58:48Watch VideoHow HomeServe USA Improved Agent Performance, CX and Results with Speech Analytics
Understanding call flow, agent skill sets and customer sentiment are key metrics to assess and address in order to have optimal outcomes with your customers. Interaction analytics can help.
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Learn MoreDefenders Improves Sales Agent Performance
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Learn MoreSpeech Analytics Delivers Significant Sales & Process Improvements
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Learn MoreDMG Consulting: Enterprise Use of Speech Analytics
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59:25Watch VideoHow Dialog Direct Accelerates Sales Effectiveness and CX
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Learn MoreReduce Churn and Increase Customer Satisfaction with Speech Analytics
Learn how a healthcare insurance provider used speech and engagement analytics to identify and remarket to potential “at risk” customers for improved sales and retention.
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Learn MoreAfni Improves CSAT, Sales and FCR with Automated Analytics
Learn how BPO Afni improved sales, higher customer satisfaction, and time savings with speech analytics, allowing managers to do more to grow the business.
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58:52Watch VideoCustomer Service is the New Marketing
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Learn MoreOpen English Saves Time and Improves Sales Conversions
Open English uses speech analytics to reduce silence and call avoidance, improve call center efficiency, increase marketing effectiveness, and grow sales.
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