CallMiner Marketing & Sales Effectiveness

Increase sales and customer loyalty with speech and interaction analytics.

  • Agent Performance & Contact Center Efficiency Demo5:25

    Agent Performance & Contact Center Efficiency Demo

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  • Interested in a Call Center Audit? Sign up for a FREE Test Drive with CallMiner.

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  • Can You Hear Me Now? How to Use Speech Analytics to Close More Sales with JLodge59:40

    Can You Hear Me Now? How to Use Speech Analytics to Close More Sales with JLodge

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  • CallMiner Analyze: Actionable Insight from Customer Engagement2:28

    CallMiner Analyze: Actionable Insight from Customer Engagement

    CallMiner Analyze, the cloud-based speech analytics solution, reveals actionable intelligence from 100% of your contact center’s customer interactions. Analyze skyrockets beyond simple transcription.

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  • Dialog Direct Delivers Significant Sales and Process Improvement with Speech Analytics

    Dialog Direct Delivers Significant Sales and Process Improvement with Speech Analytics

    Dialog Direct is a marketing services and customer experience solution provider that differentiates by the quality of experience it can deliver to its clients and their end customers. They...

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  • How to Get the ROI from Your Contact Center with Engagement Analytics Featuring Praxidia57:00

    How to Get the ROI from Your Contact Center with Engagement Analytics Featuring Praxidia

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  • Dialog Direct Customer Success Story2:42

    Dialog Direct Customer Success Story

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  • 3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner39:11

    3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner

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  • How To Improve Sales Effectiveness in Contact Centers with Interaction Analytics

    How To Improve Sales Effectiveness in Contact Centers with Interaction Analytics

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  • Miss a Webinar? Catch Up Anytime!

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  • 10 Best Practices You Need to Make the Most of Your Speech Analytics

    10 Best Practices You Need to Make the Most of Your Speech Analytics

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  • SiriusXM Customer Success Story3:12

    SiriusXM Customer Success Story

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  • Increase Sales Effectiveness with CallMiner2:27

    Increase Sales Effectiveness with CallMiner

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  • Guide to Creating a Customer Engagement Analytics RFP

    Guide to Creating a Customer Engagement Analytics RFP

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  • How HomeServe USA Improved Agent Performance, CX and Results with Speech Analytics58:48

    How HomeServe USA Improved Agent Performance, CX and Results with Speech Analytics

    Understanding call flow, agent skill sets and customer sentiment are key metrics to assess and address in order to have optimal outcomes with your customers. Interaction analytics can help.

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  • Defenders Improves Sales Agent Performance

    Defenders Improves Sales Agent Performance

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  • Speech Analytics Delivers Significant Sales & Process Improvements

    Speech Analytics Delivers Significant Sales & Process Improvements

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  • DMG Consulting: Enterprise Use of Speech Analytics

    DMG Consulting: Enterprise Use of Speech Analytics

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  • How Dialog Direct Accelerates Sales Effectiveness and CX59:25

    How Dialog Direct Accelerates Sales Effectiveness and CX

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  • Reduce Churn and Increase Customer Satisfaction with Speech Analytics

    Reduce Churn and Increase Customer Satisfaction with Speech Analytics

    Learn how a healthcare insurance provider used speech and engagement analytics to identify and remarket to potential “at risk” customers for improved sales and retention.

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  • Afni Improves CSAT, Sales and FCR with Automated Analytics

    Afni Improves CSAT, Sales and FCR with Automated Analytics

    Learn how BPO Afni improved sales, higher customer satisfaction, and time savings with speech analytics, allowing managers to do more to grow the business.

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  • Customer Service is the New Marketing58:52

    Customer Service is the New Marketing

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