CallMiner EurekaLive is a real-time call center quality assurance solution that monitors in progress calls for the presence or absence of specific language or acoustic characteristics using advanced speech analytics technology. Designed to provide real-time actionable information to supervisors, quality analysts, and agents, EurekaLive is customizable to address a wide spectrum of business needs.
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CallMiner Visualize powered by Tableau® brings your speech analytics data story to life. Customize and compare graphical data to reveal insight to enable change.
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