5 Ways to Improve CX with Speech Analytics Featuring Aspect
Learn how CallMiner and Aspect Software provides a better understanding of how to deliver excellent custome...
How AI-Fueled Speech Analytics is Rocking the World of Customer Experience
How to Get the ROI from Your Contact Center with Engagement Analytics
Stop Losing Customers By Listening To Them With Speech Analytics
Optimizing “Coachable and Commendable Moments” Through Automated QA Analytics
Business Intelligence and Analytics: A CRM Perspective
Stop Avoidable Customer Churn with Great Customer Experience
GDPR Compliance Best Practices for Today and Tomorrow
3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner
Identify, Predict and Stomp Out Fraud
Hear how Axcess Financial is using speech analytics to identify behaviors and language used by known fraudsters to help detect new fraudster.
Zeroing in on Ideal Coaching Moments with Speech Analytics
Generate and Accelerate ROI with Interaction Analytics and Consulting Services
Artificial Intelligence in the Contact Center - Tech Tank
Tone Matters! Gain Insights on Sentiment Through Speech Analytics
How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences
Best Practices and Guidelines Purchasing Speech Analytics
5 Ways to Create Engaged and Empowered Agents
How Dialog Direct Accelerates Sales Effectiveness and CX
Measuring Customer Satisfaction with Speech Analytics
In this webinar CallMiner discusses measuring customer satisfaction, comparing different metrics and working out what will work best in the contact center.
Speech Analytics Best Practices
CallMiner explores ways interaction analytics best practices can be used to consistently create a competitive advantage. Check out this Speech Analytics Best Practices webinar!
TradeGlobal Uncovers Repeat Call Drives with Interaction Analytics