CallMiner Community EngagementOptimization.com

EngagementOptimization.com is an online community designed for customer engagement professionals. EngagementOptimization.com is the future of work enabling industry experts from around the globe to connect, share, communicate and collaborate in an interactive online community on topics relating to customer engagement and interaction analytics. By building a strong network, we as individuals and groups can tap into our collective industry knowledge and expertise to empower those who wish to further their career, the efforts of their organization and partners and to better serve their customers.

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Agent Performance & Contact Center Efficiency Demo
Agent Performance & Contact Center Efficiency Demo

Watch this demo to see how CallMiner can improve agent performance and efficiency in your contact center.

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Uncovering the Customer Experience
Uncovering the Customer Experience

By adding CallMiner speech analytics in your call center, you will gain valuable insights into the voice of...