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Learn how CallMiner Eureka can help your organisation gain insights from 100% Of work from home and custome...
Learn how CallMiner Eureka can help your organisation gain insights from 100% Of work from home and customer interactions to drive improved call outcomes, increased customer loyalty and compliance.
Eureka Alert combines AI-driven automated transcription, alerting, and redaction to provide your contact centre supervisors, quality analysts, and agents with real-time, actionable business insights.
Turn insights into action and take your contact centre performance to the next level with real-time agent performance optimisation and speech analytics insight from every call using CallMiner Coach.
Reveal actionable intelligence from 100% of your contact centre’s customer interactions with CallMiner Analyze.
Bring your speech analytics data story to life. Customise and compare graphical data to reveal insight to enable change with CallMiner Visualize powered by Tableau®