CallMiner Australia

This stream includes all of our Australia-related content

  • Leveraging AI to Make Humans More Humane - AUS

    Leveraging AI to Make Humans More Humane - AUS

    Establishing emotional customer connections the way only humans can, while offering AI-driven self-service solutions to solve simple problems, is key to digitally transform in the age of the customer.

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  • Using Automated Scorecards to Improve Agent Performance

    Using Automated Scorecards to Improve Agent Performance

    See how automatic scorecards via speech analytics can improve agent performance by giving call centres the complete picture to positively and quickly effect change in the performance of agents.

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  • 10 Ways Speech Analytics Empowers the Entire Enterprise

    10 Ways Speech Analytics Empowers the Entire Enterprise

    This guide identifies 10 different ways the engagement data captured and analysed from your call centre can transform your organisation's performance and results.

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  • Platform

    Platform

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  • Visualise

    Visualise

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  • Customer Journey

    Customer Journey

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  • Eureka Xchange

    Eureka Xchange

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  • Speaker Separation

    Speaker Separation

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  • Redaction

    Redaction

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  • Playbooks

    Playbooks

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  • CallMiner CX

    CallMiner CX

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  • Collections ROI

    Collections ROI

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  • Coach

    Coach

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  • Capture

    Capture

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  • CallMiner API

    CallMiner API

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  • Analyze

    Analyze

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  • Alert

    Alert

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