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Dialog Direct Delivers Significant Sales and Process Improvement with Speech Analytics
Dialog Direct Delivers Significant Sales and Process Improvement with Speech Analytics

Dialog Direct is a marketing services and customer experience solution provider that differentiates by the...

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How Thomson Reuters Identifies Root Cause in Reduce Calls with Speech Analytics
How Thomson Reuters Identifies Root Cause in Reduce Calls with Speech Analytics

Hear from Thomson Reuter's Senior Analyst, Brian Miller, how they used speech analytics to define root caus...