Americollect Customer Success Story

Americollect believes in taking a new approach collection services, by being ridiculously nice. By using CallMiner Eureka to analyze data for better agent performance and sales optimization, while being sensitive to their customer's needs. 

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CallMiner Advantages: Head & Shoulders Above the Rest
CallMiner Advantages: Head & Shoulders Above the Rest

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ContactBabel US Contact Center Vertical Market Report: Finance
ContactBabel US Contact Center Vertical Market Report: Finance

This study looks at the structure, growth, technology, HR and commercial issues found in contact centers wi...