CallMiner Customer Success Videos
Hear from CallMiner customers their success with engagement analytics.
USCB America Benefits from CallMiner Eureka Platform
Learn how CallMiner Eureka empowered USCB to improve compliance, increase visibility into agent and customer behaviors and cut training time in HALF.
Avadyne Health Finance Uses CallMiner’s Eureka to Increase Payment ‘Asks’ for Their Customers
Hear how CallMiner empowers Avadyne Health to tell their customers both what their patients say, and ‘how they feel’ during calls.
American First Finance Uses CallMiner’s Eureka Analyze to Drive their Agents to ‘a Better Place’
Learn how CallMiner empowered American First Finance to focus on first call resolution, reducing silence, taking ownership and coaching their agents "to a better place."
Holiday Inn Club Vacations Realizes 4x ROI in Year One Using CallMiner Eureka for Collections
Learn how CallMiner Eureka empowered Holiday Inn Club Vacations to generate 4X ROI in their first year with just one person devoting a few hours a week focusing solely on ‘silence.’
MTM Launches Their ‘AWESOME Button’ Using CallMiner Eureka
Learn how CallMiner Eureka empowered MTM to launch their ‘AWESOME button’ for agent performance to help increase contact center efficiency and improve customer experience.
Improve Agent Performance with CallMiner Eureka
Hear how CallMiner Eureka improved Agent Performance for these companies
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Dialog Direct Customer Success Story
Hear from customer experience and marketing solutions BPO Dialog Direct how they used CallMiner to deliver significant sales, contact center process improvements and coaching success.
Improve Contact Center Efficiency with CallMiner Eureka
See how CallMiner Eureka improved Efficiency in these companies' contact centers
Conn's Home Plus Customer Success Story
State Collection Services Case Study
Americollect Customer Success Story
Access Financial Case Study
SiriusXM Customer Success Story
Why Work with CallMiner
Improve Customer Experience with CallMiner
Contact Center Efficiency