CallMiner Customer Success Videos

Avadyne Health Finance Uses CallMiner’s Eureka to Increase Payment ‘Asks’ for Their Customers

Hear how CallMiner empowers Avadyne Health to tell their customers both what their patients say, and ‘how they feel’ during calls.

American First Finance Uses CallMiner’s Eureka Analyze to Drive their Agents to ‘a Better Place’

Learn how CallMiner empowered American First Finance to focus on first call resolution, reducing silence, taking ownership and coaching their agents "to a better place."

Holiday Inn Club Vacations Realizes 4x ROI in Year One Using CallMiner Eureka for Collections

Learn how CallMiner Eureka empowered Holiday Inn Club Vacations to generate 4X ROI in their first year with just one person devoting a few hours a week focusing solely on ‘silence.’

MTM Launches Their ‘AWESOME Button’ Using CallMiner Eureka

Learn how CallMiner Eureka empowered MTM to launch their ‘AWESOME button’ for agent performance to help increase contact center efficiency and improve customer experience.

Improve Agent Performance with CallMiner Eureka

Hear how CallMiner Eureka improved Agent Performance for these companies

Dialog Direct Customer Success Story

Hear from customer experience and marketing solutions BPO Dialog Direct how they used CallMiner to deliver significant sales, contact center process improvements and coaching success.

Improve Contact Center Efficiency with CallMiner Eureka

See how CallMiner Eureka improved Efficiency in these companies' contact centers

Conn's Home Plus Customer Success Story

State Collection Services Case Study

Americollect Customer Success Story

Access Financial Case Study

SiriusXM Customer Success Story

Why Work with CallMiner

Improve Customer Experience with CallMiner

Contact Center Efficiency

Performance Management