CX Solution Pack Data Sheet

The CallMiner CX Solution Pack consists of categories and scores designed to deliver customer experience (CX) insight from conversation. The pack is structured around Voice of the Customer (VOC) and Voice of the Employee (VOE) categories to enable both customer and agent insight.

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Emotion Solution Suite
Emotion Solution Suite

The Emotion Solution Suite features out-of-the-box content including data-driven scoring built with machine...

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CallMiner Customer Success Directors
CallMiner Customer Success Directors

CallMiner Customer Success Directors (CSDs) draw from their own extensive experience in speech analytics to...