Intro to Eureka Analyze

September 12, 2019

CallMiner Eureka is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe, and reveal insight from 100% of your customer interactions. You can apply this insight to more effectively drive customer experience, contact centre optimisation, sales effectiveness, and risk mitigation performance.

Read this datasheet to find out:

  1. What engagement Analytics can do for you
  2. How it works
  3. How Eureka Analyze Resolves 9 Key Challenges you may encounter in your contact centre
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Eureka Analyze Datasheet
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Automated call scoring and powerful search and discovery combined with automated call transcription and PCI...