CallMiner Analyze: Actionable Insight from Customer Engagement

CallMiner Analyze, the cloud-based speech analytics solution, reveals actionable intelligence from 100% of your contact centre’s customer interactions.

Providing AI-driven analytics based upon what was said and how it was expressed CallMiner Analyze enables tracking and comparing of customer experience and agent performance metrics so that companies can transform customer experience, improve business processes, AND increase revenues.

With an intuitive interface and a flexible selection of scoring to measure intent and drive action. It is simple to tailor dashboards and permissions to fit business and agent quality management needs.

Contact CallMiner for an Analyze demo today

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CallMiner Coach: Real-Time Agent Quality Management
CallMiner Coach: Real-Time Agent Quality Management

Turn insights into action and take your contact centre performance to the next level with real-time agent p...

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CallMiner Visualize: Powered by Tableau­®
CallMiner Visualize: Powered by Tableau­®

Bring your speech analytics data story to life. Customise and compare graphical data to reveal insight to e...