BIA and BIA+ Certification

As part of CallMiner’s commitment to accelerating return on investment for our customers, we offer advanced training to develop power users for your engagement analytics program.

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CallMiner Named Top 10 Contact Centre Software and Technology for 3rd Year in a Row
CallMiner Named Top 10 Contact Centre Software and Technology for 3rd Year in a Row

We’re delighted that CallMiner has been named by Call Centre Helper as one of the Top 10 providers of Cont...

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4 Ways To Use Call Recordings for Better Contact Center Performance
4 Ways To Use Call Recordings for Better Contact Center Performance

According to a recent survey by Contact Babel of contact center professionals, over 90% of businesses reco...