BIA and BIA+ Certification

As part of CallMiner’s commitment to accelerating return on investment for our customers, we offer advanced training to develop power users for your engagement analytics program.

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CallMiner Customer Success Directors
CallMiner Customer Success Directors

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Analytics-Enabled Quality Management Improves CX, Agent Engagement and Bottom Line: DMG Consulting
Analytics-Enabled Quality Management Improves CX, Agent Engagement and Bottom Line: DMG Consulting

Monitoring speech and digital channels for quality management (QM) can be easier if you transition to analy...