×

We'd like to learn a bit more about you before watching this webinar.

First Name
Last Name
Company
Job Title
Industry
# of Agents
Do you currently have speech analytics?
Opt-in for future communication?
Thank You!
Error - something went wrong!

Business Intelligence and Analytics: A CRM Perspective

Analytics and business intelligence (BI) solutions boast nearly unlimited potential for uncovering actionable insights that lead to a very desirable result: improving customer experiences.

Watch CallMiner on this educational webcast and find out how to achieve better CX using analytics and BI tools, including their practical applications for fostering stronger customer relationships.

On this webcast, you'll learn these tips:

  • How to apply analytics and BI to elevate your customer relationships
  • How data analysis has been simplified for use by more people in your organization
  • How your organization can socialize data insights
  • How to convert business intelligence into effective actions

So join us and learn from real-world examples how to leverage BI and analytics tools to build better relationships.

Previous Article
Making Sense of CX Alphabet Soup: NPS, CSAT, CES
Making Sense of CX Alphabet Soup: NPS, CSAT, CES

Delivering excellent customer service is no longer enough if businesses want to succeed in today’s competi...

Next Article
Listening & Empathy Is Key To Stemming The Tide Of Customer Churn
Listening & Empathy Is Key To Stemming The Tide Of Customer Churn

The CallMiner Index UK  uncovered that call centres play a pivotal role in a consumer’s decision to switch...