CallMiner Customer Success Directors

A major success factor in CallMiner’s industry leading, award winning platform is our Customer Success Directors (CSDs). These industry experts draw from their own extensive experience in speech analytics and customer experience to ensure strong relationships and customer engagement analytics success.

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Why Your Contact Center Conversations Are A CX Goldmine! Hosted by CXPA
Why Your Contact Center Conversations Are A CX Goldmine! Hosted by CXPA

Pull back the curtain from the contact center and shine as spotlight to uncover the key drivers of customer...

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BIA and BIA+ Certification
BIA and BIA+ Certification

As part of CallMiner’s commitment to accelerating return on investment for our customers, we offer advanced...