CallMiner Customer Success Directors

A major success factor in CallMiner’s industry leading, award winning platform is our Customer Success Directors (CSDs). These industry experts draw from their own extensive experience in speech analytics and customer experience to ensure strong relationships and customer engagement analytics success.

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When Automated QA Meets Digital Transformation You Fly a Friendlier Sky
When Automated QA Meets Digital Transformation You Fly a Friendlier Sky

According to a survey by Sabre published in Forbes of more than 100 airline executives,  51% said lack of ...

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5 Mistakes to Avoid to Create a Full Picture of the Customer Journey
5 Mistakes to Avoid to Create a Full Picture of the Customer Journey

The truth is that if you are tasked in your business to measure the customer experience based on interacti...