CX Solution Pack Data Sheet

The CallMiner CX Solution Pack consists of categories and scores designed to deliver customer experience (CX) insight from conversation. The pack is structured around Voice of the Customer (VOC) and Voice of the Employee (VOE) categories to enable both customer and agent insight.

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Leveraging Machine Learning in Conversational Analytics
Leveraging Machine Learning in Conversational Analytics

Hear from CallMiner's AI team on exposing “real world AI” through actual model outputs and real business in...

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CallMiner CX Solution Pack Overview
CallMiner CX Solution Pack Overview

CallMiner’s CX Solution Pack is a speech analytics industry first resource for delivering Customer Experien...