How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences

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US CallMiner Index: Insurance
US CallMiner Index: Insurance

In the last 12 months, 20% of consumers said they had switched property insurance companies, placing the th...

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US CallMiner Index: Banks
US CallMiner Index: Banks

In the last 12 months alone, 20% of consumers said they had switched banks. Read the leading cause of custo...