Americollect Customer Success Story

Americollect believes in taking a new approach collection services, by being ridiculously nice. By using CallMiner Eureka to analyze data for better agent performance and sales optimization, while being sensitive to their customer's needs. 

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Afni Improves CSAT, Sales and FCR with Automated Analytics
Afni Improves CSAT, Sales and FCR with Automated Analytics

Learn how BPO Afni improved sales, higher customer satisfaction, and time savings with speech analytics, al...

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Customer Service is the New Marketing
Customer Service is the New Marketing