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Customer Service is the New Marketing

Learn in this CRM Media discussion featuring CallMiner, Oracle Service Cloud, and Empirix on how the opportunities available for sales in the contact center are an area of growth for your organization. 

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Open English Saves Time and Improves Sales Conversions
Open English Saves Time and Improves Sales Conversions

Open English uses speech analytics to reduce silence and call avoidance, improve call center efficiency, in...

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