Dialog Direct Customer Success Story

Hear from customer experience and marketing solutions BPO Dialog Direct how they used CallMiner to deliver significant sales, contact center process improvements and coaching success.

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Stop Avoidable Customer Churn With Great Agent Behavior
Stop Avoidable Customer Churn With Great Agent Behavior

If you see a business contact for the first time in months and they appear not to be interested in what yo...

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3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner
3 Ways Sekure Merchant Boosted Sales Conversion with Five9 and CallMiner