Conn's Home Plus Customer Success Story

Conn's Home Plus is an electronics and home appliance retailer, which also offers financing to their customers.  Their multiple call centers and over 350 agents rely on CallMiner to supply real-time agent feedback for stronger coaching to create a better customer experience. 

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Improve the Customer Experience with Interaction Analytics
Improve the Customer Experience with Interaction Analytics

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TradeGlobal Optimizes Customer Outcomes with CallMiner Eureka Customer Journey Analytics
TradeGlobal Optimizes Customer Outcomes with CallMiner Eureka Customer Journey Analytics

Learn how TradeGlobal used speech analytics to deliver best-in-class service and customer experiences by co...