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Learn how TradeGlobal used speech analytics to deliver best-in-class service and customer experiences by continuously evaluating agent performance.
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Join Industry Leaders for the CallMiner CX Intelligence Summit
Wayfair and Bluegreen Vacations to speak on how access to CX intelligence to improve all areas of your business. AI and automated analytics are instrumental for uncovering a wealth of actionable...
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By: Mark Lockyer, CallMiner Sales Director UK & EMEA Both UK energy and water companies offer services specifically designed to support customers in vulnerable positions due to situations such as...
Guide to Creating a Customer Engagement Analytics RFP