Sales Effectiveness

In sales focused contact centers, optimizing agent and contact center performance has direct impact on topline revenue. Understanding what is happening within your sales conversations is the key to unlocking immediate opportunities for increasing your sales.

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Conn's Home Plus Customer Success Story
Conn's Home Plus Customer Success Story

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TradeGlobal Optimizes Customer Outcomes with CallMiner Eureka Customer Journey Analytics
TradeGlobal Optimizes Customer Outcomes with CallMiner Eureka Customer Journey Analytics

Learn how TradeGlobal used speech analytics to deliver best-in-class service and customer experiences by co...