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Customer Service is the New Marketing

Learn in this CRM Media discussion featuring CallMiner, Oracle Service Cloud, and Empirix on how the opportunities available for sales in the contact center are an area of growth for your organization. 

Previous Video
Proactive Customer Service + Interaction Analytics Customer Service. Be There Now!
Proactive Customer Service + Interaction Analytics Customer Service. Be There Now!

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How Interaction Analytics Improves Contact Centre Efficiency eBook
How Interaction Analytics Improves Contact Centre Efficiency eBook