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5 Ways to Create Engaged & Empowered Call Centre Agents
5 Ways to Create Engaged & Empowered Call Centre Agents

Hiring new call centre agents is never easy. Employee or agent engagement is a measurement of their perform...

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CallMiner Named Top 10 Contact Centre Software and Technology for 3rd Year in a Row
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We’re delighted that CallMiner has been named by Call Centre Helper as one of the Top 10 providers of Cont...