Americollect Customer Success Story

Americollect believes in taking a new approach collection services, by being ridiculously nice. By using CallMiner Eureka to analyze data for better agent performance and sales optimization, while being sensitive to their customer's needs. 

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Performance Management
Performance Management

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Customer Engagement Optimization
Customer Engagement Optimization

You can no longer look at a single transaction for customer satisfaction. You have to look at the entire cu...