The Benefits of Full Text Transcription in Speech Analytics

When deciding on a speech analytics provider, be sure to choose one that offers transcription (LVCSR) technology. The benefits include faster search times, text previews, discovery of the unknown, ease of use, and significantly improved speed to intelligence.

Previous Video
Uncovering the Customer Experience
Uncovering the Customer Experience

By adding CallMiner speech analytics in your call center, you will gain valuable insights into the voice of...

Next Video
Eureka Xchange - App Store for Analytics
Eureka Xchange - App Store for Analytics

Eureka Xchange complements CallMiner’s existing libraries of solution packs, by providing additional automa...