Webinar Slides

This Stream includes all of our Webinars Flipbooks

  • Sweet Emotion: Measuring Emotion for Better Experiences

    Sweet Emotion: Measuring Emotion for Better Experiences

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  • How to Use Topic Modeling to Extract Conversational Insights_final

    How to Use Topic Modeling to Extract Conversational Insights_final

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  • Leveraging Machine Learning In Conversational Analytics

    Leveraging Machine Learning In Conversational Analytics

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  • Why Your Contact Center Conversations Are A CX Goldmine

    Why Your Contact Center Conversations Are A CX Goldmine

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  • Text and Speech Analytics Are Not Created Equal

    Text and Speech Analytics Are Not Created Equal

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  • How AQA Improves your CX and Bottom Line Featuring DMG Consulting LLC

    How AQA Improves your CX and Bottom Line Featuring DMG Consulting LLC

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  • What Can AI Do To Help Your Business Today?

    What Can AI Do To Help Your Business Today?

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  • Creating Customer Service Super Agents with Data, Tech and Coaching

    Creating Customer Service Super Agents with Data, Tech and Coaching

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  • Use SA to Close More Sales with JLodge

    Use SA to Close More Sales with JLodge

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  • Call Center Employee Engagement Trends of 2019 slides

    Call Center Employee Engagement Trends of 2019 slides

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  • How AI-Fueled Speech Analytics is Rocking the World of Customer Experience Slides

    How AI-Fueled Speech Analytics is Rocking the World of Customer Experience Slides

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  • CX Network Webinar ROI in Actionable Analytics_Slides

    CX Network Webinar ROI in Actionable Analytics_Slides

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  • Stop Avoidable Customer Churn with Great Customer Experience

    Stop Avoidable Customer Churn with Great Customer Experience

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  • Stop Avoidable Customer Churn with Great Customer Experience

    Stop Avoidable Customer Churn with Great Customer Experience

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  • Zeroing in on Ideal Coaching Moments with Speech Analytics

    Zeroing in on Ideal Coaching Moments with Speech Analytics

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  • Generate and Accelerate ROI with Interaction Analytics and Consulting Services

    Generate and Accelerate ROI with Interaction Analytics and Consulting Services

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  • Tone Matters Gaining Insights on Sentiment Through Speech Analytics

    Tone Matters Gaining Insights on Sentiment Through Speech Analytics

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  • How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences

    How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences

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  • How Thomson Reuters Identifies Root Cause in Reduce Calls with Speech Analytics

    How Thomson Reuters Identifies Root Cause in Reduce Calls with Speech Analytics

    Hear from Thomson Reuter's Senior Analyst, Brian Miller, how they used speech analytics to define root cause, develop a process for call center success.

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  • How RTR Improves Agent Operational Efficiencies

    How RTR Improves Agent Operational Efficiencies

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