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Artificial Intelligence in the Contact Center - Tech Tank

ln the battle to achieve business differentiation by improving customer experience, artificial intelligence has become vital. The power of Al is personalization and contextual intelligence at scale. Solutions capable of understanding natural language and texting provide consumers with timely, accurate answers and use machine learning to respond more rapidly and resolve an expanding range of issues. View solutions that can make an immediate positive impact and deliver ROI.

Hear from CallMiner VP of AI Rick Britt on importance of AI in interaction analytics and see how a demo of real-time analytics.

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Generate and Accelerate ROI with Interaction Analytics and Consulting Services
Generate and Accelerate ROI with Interaction Analytics and Consulting Services

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Tone Matters! Gain Insights on Sentiment Through Speech Analytics
Tone Matters! Gain Insights on Sentiment Through Speech Analytics