UK Videos

  • LISTEN World Tour - London3:25

    LISTEN World Tour - London

    Watch highlights from the London stop on CallMiner's LISTEN World Tour!

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  • CallMiner Alert: Real-Time Call Monitoring and Redaction2:29

    CallMiner Alert: Real-Time Call Monitoring and Redaction

    Eureka Alert combines AI-driven automated transcription, alerting, and redaction to provide your contact centre supervisors, quality analysts, and agents with real-time, actionable business insights.

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  • CallMiner Coach: Real-Time Agent Quality Management2:18

    CallMiner Coach: Real-Time Agent Quality Management

    Turn insights into action and take your contact centre performance to the next level with real-time agent performance optimisation and speech analytics insight from every call using CallMiner Coach.

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  • CallMiner Analyze: Actionable Insight from Customer Engagement2:32

    CallMiner Analyze: Actionable Insight from Customer Engagement

    Reveal actionable intelligence from 100% of your contact centre’s customer interactions with CallMiner Analyze.

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  • CallMiner Visualize: Powered by Tableau­®2:26

    CallMiner Visualize: Powered by Tableau­®

    Bring your speech analytics data story to life. Customise and compare graphical data to reveal insight to enable change with CallMiner Visualize powered by Tableau®

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